Last Updated: January 2025
At Buy From India at Nepal, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our cross-border shopping and delivery services.
By accessing our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. We encourage you to review this document periodically as we may update it to reflect changes in our practices or applicable regulations.
We collect information that you provide directly to us, including but not limited to your full name, email address, phone number, shipping address in Nepal, and any product preferences or special instructions you share with us.
Additionally, we may collect information about your browsing behavior, device information, IP address, and interaction patterns with our platform to improve our services and provide you with a personalized experience. This data helps us understand how our customers use our platform and identify areas for improvement.
Your information enables us to process and fulfill your orders, communicate with you about your purchases, and provide customer support. We use your contact details to send order confirmations, shipping updates, and respond to your inquiries.
We may also use your information to send you promotional materials, newsletters, and updates about our services, provided you have opted in to receive such communications. You can unsubscribe from marketing communications at any time.
Your data helps us analyze trends, administer our platform, track user movements, and gather demographic information for aggregate use. This analysis allows us to continuously improve our services and user experience.
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided they agree to keep this information confidential.
We may share your shipping information with logistics partners and customs authorities as necessary to complete cross-border deliveries from India to Nepal. This sharing is essential for the fulfillment of your orders.
In certain circumstances, we may be required to disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or that of others.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption technologies and secure protocols to safeguard data transmission.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you or ask us to restrict or stop processing your information under certain circumstances.
To exercise any of these rights or if you have questions about our privacy practices, please contact us through our official channels. We will respond to your request within a reasonable timeframe.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via WhatsApp at +977 9812950301 or through our contact form. We are committed to addressing your privacy concerns promptly and transparently.