Terms of Service

Welcome to Buy From India at Nepal. By accessing or using our platform and services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Buy From India at Nepal, governing your use of our cross-border shopping and delivery services.

Please read these terms carefully before using our services. If you do not agree to any part of these terms, you must discontinue use of our platform immediately. Your continued use of our services constitutes acceptance of these terms and any future modifications.

Buy From India at Nepal provides a platform that enables customers in Nepal to purchase products from various online and offline retailers in India. We act as an intermediary, facilitating the purchase, consolidation, and delivery of goods across the India-Nepal border.

Our services include product sourcing, order placement on your behalf, quality verification, secure packaging, customs documentation assistance, and last-mile delivery to your specified address in Nepal. We strive to provide a seamless and transparent shopping experience.

We are not the manufacturer, seller, or distributor of the products you purchase. We are a logistics and facilitation service that bridges the gap between Indian retailers and Nepali consumers.

As a user of our services, you are responsible for providing accurate and complete information regarding your orders, including product details, quantities, and delivery addresses. Incorrect information may result in delays, additional charges, or failed deliveries.

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations of both India and Nepal. You must not use our platform to purchase prohibited, restricted, or illegal items.

You are responsible for ensuring that the products you wish to import comply with Nepal's customs regulations and import restrictions. BFIN reserves the right to refuse orders for items that violate any applicable laws or our policies.

All prices displayed on our platform are estimates and may vary based on actual product costs, exchange rates, shipping fees, and applicable customs duties. Final pricing will be confirmed before you authorize payment for your order.

Payment must be made in full before we initiate the purchase and shipping process. We accept various payment methods as specified on our platform. All transactions are processed securely through our payment partners.

Customs duties, taxes, and any additional charges imposed by government authorities are the responsibility of the customer and may be collected separately upon delivery or added to your final invoice.

Delivery timelines provided are estimates and may vary depending on product availability, seller processing times, customs clearance procedures, and other factors beyond our control. We strive to keep you informed of any significant delays.

Risk of loss and title for products pass to you upon our delivery to the carrier. While we take utmost care in handling your packages, we recommend purchasing shipping insurance for high-value items.

You or your designated recipient must be available to receive the delivery at the specified address. Failed delivery attempts may result in additional charges or return of the package to our facility.

Buy From India at Nepal shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

We do not warrant the quality, safety, or legality of products purchased through our service. Any disputes regarding product quality, authenticity, or performance should be directed to the original seller or manufacturer.

We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or pandemic-related disruptions.

All content on our platform, including text, graphics, logos, images, and software, is the property of Buy From India at Nepal or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our platform. Your continued use of our services after any modifications indicates your acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed of any changes. If you have questions about these terms, please contact us through our official communication channels.

For questions, concerns, or disputes regarding these Terms of Service, please contact us via WhatsApp at +977 9812950301 or through our official contact form. We are committed to resolving any issues in a fair and timely manner.