Last Updated: January 2025

Shipping Policy

Ordering Responsibility

At Buy From India at Nepal, we place orders strictly based on the product links and details provided by the customer.Customers are responsible for verifying the authenticity, seller credibility, pricing, specifications, and reviews of the product before placing an order.

If the website, seller, or platform provided by the customer is later found to be fraudulent, misleading, or involved in scams, Buy From India at Nepal will not be held responsible for any resulting loss.

Prepaid & Cash on Delivery (COD) Orders

Prepaid Orders:

  • Since prepaid orders involve advance payment to third-party sellers in India, refunds are not guaranteed in cases where the seller turns out to be fraudulent or fails to deliver. By choosing prepaid orders, customers acknowledge and accept this risk.

Cash on Delivery (COD) Orders:

  • For orders placed under Cash on Delivery (COD), BFIN assumes full responsibility. In the event of confirmed fraud or non-delivery from the seller, a 100% refund will be provided to the customer.

Delivery Timelines

As this is a cross-border international service, delivery timelines are not fixed and may vary from order to order.

Delays can occur due to:

  • Seller processing time in India
  • Customs clearance procedures
  • Courier or logistics partner delays
  • Weather conditions or unforeseen operational issues

While we strive to ensure timely delivery, Buy From India at Nepal is not responsible for delays caused by factors beyond our control.

Customers will be regularly updated on order status, and our support team is always available to assist.

Customer Acknowledgment

By placing an order with Buy From India at Nepal, customers confirm that they:

  • Understand the risks associated with third-party sellers
  • Agree that BFIN acts as a procurement and logistics facilitator
  • Accept that delivery timelines are estimates, not guarantees
  • Acknowledge the refund responsibility differences between prepaid and COD orders

This policy is designed to ensure transparency, fairness, and smooth cross-border operations for all parties involved.

Contact Us

For any questions about our shipping policy, delivery status, or logistics processes, please contact our customer support team via WhatsApp at +977 9812950301. We're here to ensure your cross-border shopping experience is smooth and enjoyable.